Making decisions about the right restaurant software for your business is not an easy task when you do not have the information at hand to make an informed choice.
The priority for any restaurateur who wants to succeed is to make sure they are using a solution tailored specifically for their business requirements.
Choosing can be tough as there are so many different options in the market place, all offering an array of features that are constantly evolving. The best way to ensure you get the right one for you is to install a solution that is tailored to your business needs and is easy to update to the latest version as trends in your industry and your own business requirements change.
Having the right pos software for you restaurant will make running your business easier, giving you more time to concentrate on other important areas within the business, such as, organising staff, purchasing stock and looking after your valuable customers, these are key factors and essential for any business that wants to succeed.
A strategic factor of any well run restaurant is its POS software system (Point of Sale), designed specifically for the hospitality sector and geared towards making the process of ordering and paying for food easier and more efficient, along with other important features that help in time management. The savings afforded by a good POS system in terms of time, stock control, key reports and cost savings cannot be dismissed, choosing the right one for your business is crucial.
Another factor to consider is how user-friendly the software is to use by staff. Spending a whole heap of money on a complicated and difficult to use system will create unnecessary problems and impact on the day to day running of a business in a negative way.
It’s easy to become lost in the sales hype after watching a demo or trialling a download of the POS system, it’s important to ensure that the system fully meets your needs, is simple and easy to learn and flows correctly, can be easily implemented into the business before paying out a large amount of money. More importantly, check that the software has the required features needed.
Make sure the software solution your decide on can easily process billing, stock taking, payrolls, taxes, staff information, inventory management, etc, before buying.
Other factors to consider are security and reliability. Data theft is on the rise and protecting your business and customer information is paramount. Before purchasing software, you must ensure it has strong security protection.
In terms of reliability, the restaurant software needs to perform quickly, does not hang-up, crash or lose data when performing the important tasks.
It should have a back-up system, preferably connected to the cloud, this ensures data is backed up off site and never lost or destroyed, giving the ability to easily rollback and restore from a backup file should a problem arise.
Look for software solution that offers a choice of support plans to keep the business running smoothly.
After-Sales, customer support, should be free for a limited time offering both service and support to deal with operator issues whilst learning to use the software.
Check the length of any free warranty or service plan and make sure you are comfortable with the length of support offered. Many POS retailers will offer a paid extended warranty. Weigh up the pros and cons of purchasing such an option and make sure you are covered in the event of a problem arising.